DANCHUU HELP CENTER
Find guidance and answers for using Danchuu in one place.
FAQ
Review the most frequently asked questions quickly.
5
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The service screen and registered contact route show the review outcome and available reason. Proposal features remain unavailable while the account is rejected. Review the reason and submitted information, then follow any displayed correction or re-review process. Contact support if the reason or next step is unclear.
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After the resend waiting period, you can request a new company-email verification message. When the new message is issued, any earlier unused link is invalid and only the newest link can be used. Resending does not create a duplicate sign-up request or a duplicate company-review entry.
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A company-email verification link can be used once. After verification, the sign-up state moves to the next review step. Opening an already-used link does not repeat verification. If the status appears unchanged, refresh the service screen; if a new email was requested, use the link in the latest message.
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If the creator accepts a proposal, a conversation is created for the relevant participants and collaboration preparation can continue. Deliverables, compensation, schedule, disclosure, revisions, and post-publication usage rights are not automatically final, so confirm them directly in writing. Proposal status and new messages appear in the dashboard and notifications.
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Check the company email address and spam folder first. After the resend waiting period, request a new message from the verification screen. Once a new link is issued, only the latest link remains valid. If it still does not arrive, recheck the address and company domain and contact support. Never send a password or verification code in an email reply.
